We have complied a list of questions that users tend to ask us more often, this section will be kept updated. If you don't find the question you were looking for please contact us or use the Support Forums.

If you are looking for Technical answers, please visit our Trouble Shooting section.

1. I have a paid site, i need to get payment before users can upload photos, can i do that?
2. I don't want to put the footer in Albinator, can i get it removed?
3. What is this GD and ImagemagicK used for, can i install them?
4. How long will you provide the customer support?
5. Can Albinator use my current user tables?
6. Does Albinator use both PHP and MySQL?
7. I have a large user database, i need to put those directly into Albinator's registered users and mail them about it, can i do that?
8. Can i implement Albinator into my sites design, does the one on www.albinator.com represent whole template design of Albinator?
9. I am using IIS, will Albinator work properly?
10. If I decided to use Albinator, can I put the name of my web site at the top in place of "ALBINATOR" ?
11. Do you accept payments via PayPal?
12. How do i add my own file types and their handling procedure?

1. I have a paid site, i need to get payment before users can upload photos, can i do that?

Yes you can do that, infact in much more efficient way. Consider the following situation:

• You can allow people for a demo account for N days (you can set that in your Admin Panel)
  Why? because practically speaking everyone wants to see what they gonna get for the value, in this case they can get it but can't do much as you can restrict the access.
  
  
• Give them default 1 photo to add (so they can see how the system works)
  
  
• Then after one photo, if they wish to add more, they will be presented with a payment page link (you can set this too) where they pay and then you can give them the access to add photos and space limit according to the payment.

So giving you a more professional approach.

2. I don't want to put the footer in Albinator, can i get it removed?

Yes, you can get the footer legally removed for a one-time payment, contact us for details.

3. What is this GD and ImagemagicK used for, can i install them?

They are used for resizing (making thumbnails) and maipulation (applying filters) of photos. You can install them with ease, for details click here.

4. How long will you provide the customer support?

You get lifetime access to your Customer Panel, which contains all the latest patches/upgrades and other useful information and 24/7 tech. support for one year. Access to support forums is also unlimited.

5. Can Albinator use my current user tables?

Yes, this unique feature has been implemented in Albinator to use various types of user-tables. The very good example of it is integration with user-tables of vbulletin. For more details on how to implement user tables, click here.

6. Does Albinator use both PHP and MySQL?

Yes, it uses both php and mysql for blistering speed output and efficiency. The combination of php and mysql has been proved world-wide to be the most suited one when it comes to web-applications.

7. I have a large user database, i need to put those directly into Albinator's registered users and mail them about it, can i do that?

You can do that with ease, using the in-built DB Importer utility, more details click here.

8. Can i implement Albinator into my sites design, does the one on www.albinator.com represent whole template design of Albinator?

Yes, it can meld into your design perfectly with ease. The design on www.albinator.com is not basic template it is also a design and shows how Albinator melds into its design. To see the orignal panels of Albinator, click here.

9. I am using IIS, will Albinator work properly?

Perfectly! we have many users using Albinator on IIS servers with no problems at all.

10. If I decided to use Albinator, can I put the name of my web site at the top in place of "ALBINATOR" ?

Yes, It can meld into your design perfectly with ease. The design on www.albinator.com is not basic template it is also a design and shows how Albinator melds into its design. To see the orignal panels of Albinator, click here.

11. Do you accept payments via PayPal?

Yes, we do. Conditions apply.

12. How do i add my own file types and their handling procedure?

All procedures are defined in essential/extension.inc.php and for media or audio display procedure are defined in essential/additionalfunctuions.php under the function getMediaDisplayCode. If you are having difficulty finding the mime type of the file format you are trying to upload then you can simply download a free addon (members area) named "New Extension diagnostics and adding detailer" which you will guide you through the whole process.